Terms of Service
Version 2026-03-15
Published at 2026-03-15
RetentBase records cancellation and churn signals. It does not directly execute the customer’s subscription cancellation in Stripe or any external billing system.
Service use
- Customers are responsible for the data they submit and for their own downstream billing actions.
- Workspace access must be managed using least privilege.
- Plan limits, trials, and subscriptions are enforced server-side.
Availability and changes
RetentBase may evolve its product and pricing over time. Material legal or billing changes should be communicated through the app or billing surface.