Issue-led churn review
The system surfaces churn drivers as issues so the team can act, dismiss, or resolve them.
Issues
Structured churn drivers that require an explicit team decision.
Example workspace
Active
3
New
2
Acting
1
Resolved
0
Needs decision3
NEWTOP REASONMar 12
Too expensive
No team decision recorded yet.
11
churned
Events15Share34.38%Saved26.67%DueMar 22
ACTINGRISINGMar 11
Poor onboarding
Treat this as the top early-stage churn issue in self-serve accounts.
7
churned
Events10Share21.88%Saved30%DueMar 25
NEWSPIKEMar 10
Missing features
No team decision recorded yet.
6
churned
Events8Share18.75%Saved25%Due—